For any inquiries or assistance, please contact us.
You can reach us at:
905-393-6000 or 905-865-9301
or email us at glen@backspingroup.com.
FAQ
What are the delivery options?
We offer standard and pick-up options to cater to your needs. Our flat rate shipping is for destinations within 75 km of our Hamilton location. For all other destinations we will followup with a cost.
Our goal is to deliver your items in a timely manner.
Do you offer International delivery?Yes, we provide international delivery to bring our quality products to customers worldwide. Shipping rates and delivery times may vary based on location.
How do I return an item?
If you're not completely satisfied with your purchase, you can initiate a return within 30 days for a full refund or exchange.
What is your returns policy?
Our returns policy allows for hassle-free returns within 30 days of purchase. Items must be in their original condition with tags attached for eligibility.
How can I contact the couriers?
On request we can provide the tracking information once the order has been shipped. We work closely with our couriers to ensure smooth and efficient deliveries.
RHLI Kit Shop Privacy Policy
At RHLI Kit Shop / Backspin Group, we respect your privacy and take great care in protecting your personal information. Through our interactions, our customers entrust us with their personal information.
Our customers rely on us to safeguard this information and ensure its responsible collection and use. To do so, we have committed to the following principles:
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We will be transparent about how we handle your personal information and our privacy practices
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We will use your personal information to benefit you and enhance your customer experience
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We will protect your personal information and handle it responsibly
We also want to be transparent about how you can help manage your privacy and information, so you can make informed decisions.
Who do I contact with privacy questions?
We are responsible for overseeing our privacy program and ensuring compliance with applicable privacy laws and regulations. If you have any questions about how we handle your personal information, please contact
For all privacy related questions:
Email: info@backspingroup.com
Phone: 905-393-6000
Address: Backspin Group, 351 Nash Rd N Unit #4 | Hamilton, ON. L8H 7P4